The Quick Version: If you’re seeking an original gemstone or unique anniversary present, Leibish & Co. features a sturdy inventory of top-notch, colourful, and conflict-free expensive diamonds and gems. The family-run business has been functioning online since 1998 with your own touch that has had gained perform company the world over. Leibish & Co. allows you buying loose stones or even to utilize the free of charge “Design a” tool to carry the perfect little bit of precious jewelry to life. With years of expertise and strong design under their belt, Leibish & Co. is on the verge of growing their inventory to watches and various other accessories.
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When Leibish Polnauer founded his first online diamond business in 1998, it got almost a full time to publish one picture and explanation to their web site â but he was a visionary exactly who saw possible for the fledgling arena of e-commerce. “as he sees the possibility in a concept, he can fit everything in in his power to advance with it,” mentioned Benji Margolese, Director of information promotion for Leibish & Co.
Leibish developed an effective, family-run process together with girlfriend and children offering in leadership roles. They will have expanded an effective web based business with workplaces situated around the world. Leibish & Co. is a leader in special colored expensive diamonds and gems which can be difficult to find in other places. The diamonds will also be conflict-free, which will be an important facet for all shoppers.
“men and women arrive at all of us since they search for something slightly different, anything a bit more special than everyone else has actually,” Benji mentioned.
While Leibish & Co. provides top-notch conventional expensive diamonds, the organization focuses primarily on colourful, distinctive precious jewelry. Whenever requested why the company features these types of a high buyer return rate, Benji easily pinpoints the primary reason.
“It’s a mixture of outstanding items, great service, and jewelry crafted toward greatest amounts of brilliance,” the guy stated. “The precious jewelry we make isn’t your everyday, mass-produced version of item. Every piece is custom-made to perfectly fit the diamond or gem selected from the client.”
A Family Affair With individual Service
Leibish & Co. is a real family members business, with Leibish’s friends playing important parts in business.
Leibish serves as creator and President on the organization, while their wife, Rosi, may be the company’ Events management. Their particular eldest child, Chavi, functions as the Lead Jewelry Designer â and that’s a huge duty since custom jewellery comprises a lot more than 50percent from the businesses business, Benji stated.
Leibish’s oldest child, Yossi, may be the CEO of Leibish & Co. Another daughter, Shmulik, who’s a graduate associated with the Gemological Institute of America, will be the fundamental Diamond Buyer for your business. “Shmulik is, in all honesty, certainly one of many gifted tone diamond specialists in the industry,” Benji said.
Leibish’s boy Itzik may be the business’s COO and runs the nyc company on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five kiddies, may be the organizations CFO.
“As one of the longtime members of the group, I’m able to let you know that, however, there isn’t any connection, they think about me, yet others, part of their family,” Benji said. “each of us bring our own knowledge towards company, but work together to constantly develop the firm.”
Customers are in addition handled like household at Leibish & Co., in which the business invests energy into private solution and product sales. “If you have ever handled one particular agent, eg, that is the exact same person you may constantly manage, it doesn’t matter what you happen to be phoning or writing in approximately,” Benji said. “do not rely on moving customers to various departments when they have a concern or specific issue they want to deal with.”
Customers originate from throughout the World
Leibish features some different sorts of customers: discover buyers, whom mainly store through the website, retailers, and people for the trade company, exactly who usually visit the organizations main workplaces in New York, Israel, and Hong Kong.
The majority of Leibish & Co.’s customers are through the united states of america. Its subsequent most widely used audience is Canada, followed closely by the uk, Australia, Hong Kong, together with remainder of European countries.
Consumers at each and every period of existence store at Leibish & Co., though most are between the centuries of 35 and 54, Benji said. Moreover, the organization garners about 300,000 site check outs monthly â and helps to keep almost all of the consumers finding its way back.
“With over a 70percent return client status, we remain one of the most famous businesses within market,” the guy said.
Colourful Diamonds & Gemstones With a “Design your own personal” Option
Leibish & Co. carries high-end precious jewelry, but additionally preserves inventory flexibility, especially for on the web consumers, Benji said. The firm sells a huge selection of loose expensive diamonds and valuable gems, but its important products are personalized jewelry creations.
“We keep extreme collection of multicolor diamond and gemstone jewellery, which includes of the rarest shades actually observed,” the guy said. “we have been acknowledged well by all of our bread-and-butter services and products â yellow diamond and red diamond engagement bands. But we offer diamond jewelry of almost every shade, and priceless gems â including sapphires, emeralds, and rubies. We sell precious jewelry crafted with colorless diamonds, as well, but all of our expertise is in the field of color.”
For clients that anything in mind and want assist rendering it possible, Leibish & Co. offers a “Design your personal” precious jewelry tool, which Benji mentioned is actually the most widely used product.
“Obviously, while looking for a particular part, people often wish specific stones and setting types they have already dropped in deep love with,” he stated. The “Design Your Own” device allows consumers to create an item using the stone, establishing, and steel of their choice.
“It allows them to deliver their fantasies your â with the help of our knowledge in craftsmanship,” Benji informed us.
Add-ons & New on line Tools in Store for Leibish & Co.
because seems toward the long term, Leibish & Co. is actually gradually changing toward higher-ticket things and much more product variety. The business seems comfortable branching off to new product lines considering the determination and enthusiasm it applies to finest the present projects.
“we now have talked about bringing in lots of extras â for example deluxe watches, bags, as well as pencils,” Benji stated. “But we chose to hold back until we initially perfected all of our main distinctive line of item, which will be diamonds.”
Leibish & Co. is also searching for ways to carry on mastering their common website, too. One of the ways it intentions to boost its on the web knowledge is through presenting augmented fact attributes, that will give virtual buyers more of an in-store experience.
As an organization having its origins in colourful expensive diamonds and ecommerce, Leibish & Co. will continue to innovate in a traditional market which views modification as the exception to this rule, perhaps not the guideline.
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